The art and science of communication : tools for effective communication in the workplace - Perkins, P. S. (Pamela Sue), 1959- (Hoboken, N.J. : John Wiley, 2008)
Nonverbal communication is culturally bound -- Global community -- Diversity and the workplace -- The "other" in the workplace -- Jill's day -- Inclusion in the workplace -- Becoming a cross-cultural bridge through cultural competency -- Epilogue: New beginnings.
Includes index.
Keywords: Business communication; Interpersonal communication; Persuasion (Rhetoric).