MLA

Good Practice Guide : Providing Access to Public Services for Deaf People. London: The United Kingdom Council on Deafness, 2001.

APA

(2001). Good practice guide : providing access to public services for deaf people. London: The United Kingdom Council on Deafness.

Chicago

Good Practice Guide: Providing Access to Public Services for Deaf People. London: The United Kingdom Council on Deafness, 2001.