MARC Record
Leader
005
20170816135629.0
008
110615s2010 ne | 000 0 eng c
020
a| 9789063692568
9| hardback
080
a| 519.9
2| KASK
245
0
0
a| This is service design thinking :
b| basics, tools, cases. /
c| Marc Stickdorn, Jakob Schneider and the co-authors.
246
1
0
a| second printing
260
a| Amsterdam :
b| BIS,
c| 2010.
300
a| 379 p. :
b| ill.
e| los vouwblad: customer journey canvas
690
a| Industrial design. Theorie. Kritiek
700
1
a| Stickdorn, Marc
4| ccp
700
1
a| Stickdorn, Marc
4| edt
700
1
a| Schneider, Jakob
4| edt
920
a| boek
852
4
b| KASK
c| KUB
j| 519.9 / STIC / 2010
p| 000050512481
001
smk01:000433634
500
a| boek